Cinema star rating requirements

1. Scope This requirement specifies the main basis, requirements and conditions for cinema star rating.
This requirement applies to star ratings (collectively referred to as cinemas) of cinemas, cultural palaces (halls), clubs, theaters and auditoriums that are open to the public, equipped with fixed film projection equipment and sound-reducing equipment.

2. Normative references The following documents contain provisions which, through reference to this request, constitute provisions of this request. For dated references, subsequent Amendments (not including errata content) or revisions do not apply to this requirement, but parties to agreements based on this requirement are encouraged to study whether the latest versions of these documents are available. For undated references, the latest edition applies to this requirement.
GB/T 3557-94 "Technical Requirements for Cinema Audiovisual Environment"
GB/T 15397-94 "Movie recording control room, identification screening room and indoor cinema A ring, B ring electric acoustic frequency response characteristics measurement method"
GB/T 4645-94 "Screen brightness of indoor cinema and identification screening room"
GY/T 183-2002 "Technical Standards for Digital Stereo Cinemas"
3. Definition and code
3 . 1, 1 star with stars to indicate the level of the cinema
3, 1 . 2 The code star is represented by five stars. One star is used to represent one star, two stars are two stars, three stars are three stars, four stars are four stars, and five stars are five stars.
4. Star division and basis
4.1 The cinema is divided into five stars, namely one star, two stars, three stars, four stars and five stars. The higher the star rating, the higher the theater level.
The 4.2 star rating is based on the equipment and facilities of the cinema, the technical conditions and services of the audiovisual and listening.
5 Safety, Sanitation, Environment and Construction Requirements The construction, ancillary facilities and operational management of cinemas shall comply with current national and local regulations and standards for architectural design, fire protection, safety, health and environmental protection.
6. Star division conditions
6.1 One star
6.1.1 Equipment and facilities
6.1.1.1 There are eye-catching cinema and audience admission signs and location maps (multi-room cinema maps, security exits, entrance maps and seating maps), public information graphic symbols for various text and logo regulations.
6.1.1.2 There is a foyer with an area of ​​not less than 0.10m 2 per seat (including the lounge and the ticket office with Chinese and English logos).
6.1.1.3 There are seats, sales and other service facilities that are convenient for the audience to rest.
6.1.1.4 Use a computer ticketing system.
6.1.1.5 There is a conspicuous display showing the program list (including the title, length, country, sound system, format, etc.), the timetable, and the price list.
6.1.1.6 There are publicity advertisement window and other publicity facilities, and the promotion area should be no less than 10m 2 .
6.1.1.7 The auditorium should be equipped with a firm and comfortable soft chair. There are row lights or channel lights that do not interfere with the screen, and safety exit and entrance indicators with Chinese and English signs.
6.1.1.8 The auditorium should have an obvious temperature indication.
6.1.1.9 Equipped with qualified 35mm fixed film projection equipment and sound reproduction equipment. Can display a variety of format formats (including ordinary screens, screens, anamorphic screens) and analog stereo movies.
6.1.1.10 Equipped with facilities for playing inter-field music and other pre-popular promotions.
6.1.1.11 is equipped with the necessary test and maintenance tools.
6.1.1.12 There is a fixed screen frame. Screens shall be used for perforations, without visible seams during screening; with an adjustable frame mechanism.
6.1.1.13 Toilets should have sanitary facilities that comply with current national and local health authorities. There should be a screen at the entrance of the bathroom, which is clean and has no odor; there is a sink, a mirror and a clothes hook, and there is a good ventilation and ventilation device; a squat, a toilet, a separate urinal, and a toilet seat are separated. Flushing device, place deodorant, non-slip, safe floor; there is a toilet seat for disabled people.
6.1.1.14 Ventilation and heating and cooling facilities (not higher than 28 o C in summer and not less than 18 o C in winter).
6.1.2 Visual and audio technical conditions
6.1.2.1 The center width of the two handrails of the audience seat shall not be less than 0.50m, and the clear width shall be not less than 0.44m.
6.1.2.2 The short row method of the audience seat (the number of seats in each row is not more than 22) The row spacing shall be not less than 0.85m, and the long row method spacing shall be not less than 0.90m.
6.1.2.3 The design viewpoint height should be no higher than 2m.
6.1.2.4 The closest line of sight should not be less than 0.50 times the width of the maximum effective projected picture.
6.1.2.5 The farthest distance should not be greater than 3 times the width of the maximum effective projection screen.
6.1.2.6 The super high value of each line of sight should be no less than 0.10m.
6.1.2.7 The maximum viewing angle is no more than 45 o.
6.1.2.8 The width of the anamorphic wide screen should be no less than 6m.
6.1.2.9 The brightness of the screen center should be 55 ± 15 cd/m 2 and the difference in brightness between the two projectors should be less than 7 cd/m 2 .
6.1.2.10 The brightness distribution of the curtain should be between 65% and 80%.
6.1.2.11 Screen stray light interference shall not exceed 0.50%
6.1.2.12 The color temperature of the reflected light of the screen shall be 5400 ± 400k, and the color temperature difference between the two projectors shall be less than 150k.
6.1.2.13 Screen stability The lateral sway of the film in the slot should be less than 0.03 mm. The longitudinal jitter should be less than 0.03mm.
6.1.2.14 The screen field of view should be no less than 56 line pairs/mm. The surrounding field of view should be no less than 40 pairs/mm.
6.1.2.15 The horizontal angle of the projection optical axis shall be no more than 3 o.
6.1.2.16 The vertical deflection angle of the projection optical axis should be no more than 4 o. It should be no more than 6 o.
6.1.2.17 During the screening of the film, there should be no triggering noise.
6.1.2.18 The dynamic noise floor of the auditorium shall comply with the requirements of the NC35 noise evaluation curve. The multiplex cinema shall increase the test condition of the total sound level of the B-ring pink noise generator for adjacent cinemas to 95dBC.
6.1.2.19 The difference between the maximum and minimum sound pressure distribution of the auditorium sound field should be less than 6dB, and the difference between the maximum value and the average value should be less than 3dB.
6.1.2.20 Reverberation time of the auditorium should meet the requirements for stereo cinema reverberation time.
6.1.2.21 The frequency characteristics of the auditorium reverberation time shall be in accordance with the tolerance requirements specified in the stereo cinema reverberation time frequency characteristics.
6.1.2.22 The characteristics of the A-ring and the characteristics of the B-ring shall be in accordance with the electro-acoustic technical characteristics of the stereo cinema auditorium.
6.1.3 Quality of Service Requirements
6.1.3.1 Treat the audience equally and be warm and friendly.
6.1.3.2 The service personnel shall wear uniforms and wear signs; the appearance shall be dignified, generous and clean. Answers, patience and thoughtfulness, advocate smiling service.
6.1.3.3 Behave in a civilized manner and provide enthusiasm for the elderly, the weak, the sick and the disabled.
6.1.3.4 Language is civilized and polite, speaking Mandarin.
6.1.3.5 On-time screening, the picture is clear, and the volume is set according to the standard.
6.1.3.6 There should be no error, black and white light, broken sound, and broken light in the reflection; good, missing, not reflected, less reflected, reflected; not damaged.
6.1.3.7 A screening work log (including detailed records of the person responsible, time, time, title, etc.) should be established.
6.1.3.8 Service personnel should have appropriate business knowledge and skills and be proficient in their use.
6.2 Two stars
6.2.1 Equipment and facilities
6.2.1.1 There are eye-catching cinema and audience entrance signs and location maps (multi-room cinema map, safe exit, entrance map and seat map), necessary lighting decoration, highlighting the cinema atmosphere. Various texts and logos shall conform to the public information graphic symbols of national standards. 6.2.1.2 Halls with sufficient light and an area of ​​not less than 0.20 m 2 per seat (including lounges and ticket offices with Chinese and English signs).
6.2.1.3 There are lounges or rest areas for the audience, sales department and other service facilities.
6.2.1.4 Use a computer ticketing system.
6.2.1.5 There is a conspicuous display showing the program list (including the title, length, country, sound system, format, etc.), the timetable, and the price list.
6.2.1.6 There are publicity advertisement window and other publicity facilities, and the promotion area should be no less than 15m 2 .
6.2.1.7 The auditorium should be equipped with a firm and comfortable soft chair; there are row lights or channel lights that do not interfere with the screen, and safety exit and entrance lights with Chinese and English signs.
6.2.1.8 The auditorium should have an obvious temperature indication.
6.2.1.9 Equipped with qualified 35mm fixed film projection equipment and sound reproduction equipment, it can display various frame formats (including ordinary screen, screen, anamorphic screen) and analog stereo.
6.2.1.10 Equipped with a laser record player and other facilities for publicity.
6.2.1.11 Equipped with the necessary test and maintenance tools.
6.2.1.12 There is a fixed screen frame. Screens shall be used for perforations, without visible seams during screening; with an adjustable frame mechanism.
6.2.1.13 Bathrooms should have sanitary facilities that comply with current national and local health authorities. There should be a screen at the entrance of the bathroom, which is clean and has no odor; there is a sink, a mirror and a clothes hook, and there is a good ventilation and ventilation device; a squat, a toilet, a separate urinal, and a toilet seat are separated. Flushing device, place deodorant, non-slip, safe floor; there is a toilet seat for disabled people.
6.2.1.14 Ventilation and heating and cooling facilities (not higher than 28 o C in summer and not less than 18 o C in winter).
6.2.2 Visual and audio technical conditions
6.2.2.1 The width of the center of the two handrails of the audience seat shall not be less than 0.52m and the net width shall not be less than 0.44m.
6.2.2.2 The short row method of the audience seat (the number of seats in each row is not more than 22) The row spacing shall be not less than 0.90m, and the long row method spacing shall be not less than 0.95m.
6.2.2.3 The design viewpoint height should be no higher than 1.8m.
6.2.2.4 The closest line of sight should not be less than 0.50 times the width of the maximum effective projection picture.
6.2.2.5 The farthest viewing distance should not be greater than 2.7 times the width of the maximum effective projection screen.
6.2.2.6 The super high value of each line of sight should be no less than 0.10m.
6.2.2.7 The maximum viewing angle is no more than 45 o.
6.2.2.8 The width of the anamorphic wide screen should be no less than 6m.
6.2.2.9 The brightness of the screen center should be 55 ± 15 cd/m 2 and the difference in brightness between the two projectors should be less than 7 cd/m 2 .
6.2.2.10 The brightness distribution of the curtain should be between 65% and 80%.
6.2.2.11 Screen stray light interference shall not exceed 0.50%
6.2.2.12 The color temperature of the reflected light of the screen shall be 5400 ± 400k, and the color temperature difference between the two projectors shall be less than 120k.
6.2.2.13 Screen stability The lateral sway of the film in the slot shall be less than 0.03 mm. The longitudinal jitter should be less than 0.03mm.
6.2.2.14 The screen field of view should be no less than 56 line pairs/mm. The surrounding field of view should be no less than 40 pairs/mm.
6.2.2.15 The horizontal angle of the projection optical axis shall be no more than 3 o.
6.2.2.16 The vertical deflection angle of the projection optical axis should be no more than 4 o. It should be no more than 6 o.
6.2.2.17 During the screening of the film, there should be no triggering noise.
6.2.2.18 The dynamic noise floor of the auditorium shall comply with the requirements of the NC35 noise evaluation curve. The multiplex cinema shall increase the test condition of the total sound level of the B-ring pink noise generator for adjacent cinemas to 95dBC.
6.2.2.19 The difference between the maximum and minimum sound pressure distribution of the sound field of the auditorium should be less than 6dB, and the difference between the maximum value and the average value should be less than 3dB.
6.2.2.20 Reverberation time of the auditorium should meet the requirements for stereo cinema reverberation time.
6.2.2.21 The frequency characteristics of the auditorium reverberation time shall be in accordance with the tolerance requirements specified in the stereo cinema reverberation time frequency characteristics.
6.2.2.22 The characteristics of the A-ring and the characteristics of the B-ring shall be in accordance with the electro-acoustic technical characteristics of the stereo cinema auditorium.
6.2.3 Quality of Service Requirements
6.2.3.1 Treat the audience equally and be warm and friendly.
6.2.3.2 The service personnel shall wear uniforms and wear signs; the appearance shall be dignified, generous and clean. Answers, patience and thoughtfulness, advocate smiling service.
6.2.3.3 Behave in a civilized manner, and provide enthusiasm for the elderly, the weak, the sick, and the disabled.
6.2.3.4 Language is civilized and polite, speaking Mandarin.
6.2.3.5 On-time screening, the picture is clear, and the volume is set according to the standard.
6.2.3.6 There should be no error, black and white light, broken sound, and broken light in the reflection; good, missing, not reflected, less reflected, reflected; not damaged.
6.2.3.7 A screening work log (including detailed records of the person responsible, the number of times, time, title, etc.) should be established.
6.2.3.8 Service personnel should have appropriate business knowledge and skills and be proficient in their use.
6.3 three stars
6.3.1 Equipment and facilities

6.3.1.1 There are eye-catching cinema and audience entrance signs and location maps (multi-hall cinema map, safe exit, entrance map and seat map), neon lights or modern lighting at night, highlighting the cinema atmosphere. Various texts and logos shall conform to the public information graphic symbols of national standards. 6.3.1.2 There is a light room with a beautiful environment and an area of ​​not less than 0.30 m 2 per seat (including a lounge and a ticket office with Chinese and English logos).
6.3.1.3 There are dedicated access for the disabled to enter and exit the theater as well as dedicated toilet seats, barrier-free viewing conditions and other services.
6.3.1.4 There are audience lounges or rest areas, sales department and other service facilities that are compatible with this star theater. There should be an elevator or escalator in the auditorium above the second floor.
6.3.1.5 There is a ticket office and computer ticketing system with obvious location and convenient audience.
6.3.1.6 There is a conspicuous display showing the program list (including the title, length, country, sound system, format format, etc.), the timetable, and the price list display facility. 6.3.1.7 There is a light box publicity advertising window and other publicity facilities, the promotion area should be no less than 20m 2 .
6.3.1.8 The auditorium shall be equipped with a soft chair that is firm, comfortable and noise-free during the event; there shall be a row number, step, channel lighting and a safety exit and entrance indicator with Chinese and English signs that do not interfere with the screen.
6.3.1.9 The auditorium should have an obvious temperature indication. Carpets should be laid on the vertical and horizontal channels.
6.3.1.10 Equipped with qualified 35mm fixed film projection equipment and audio-visual equipment, it can display various format formats (including ordinary screen, cover screen, anamorphic screen) and analog stereo and at least one standard digital stereo film.
6.3.1.11 Equipped with a CD player and other facilities for publicity, as well as automatic fade-in and fade-out devices for music and video.
6.3.1.12 Equipped with the necessary test equipment, test strips and repair tools.
6.3.1.13 There is a fixed screen frame. Screens with perforations, no visible seams during screening, and automatic adjustment frame facilities.
6.3.1.14 Toilets should have sanitary facilities that comply with current national and local health authorities. Separation of bathroom and bathroom, mirror, hand soap, hanger and automatic hand dryer; good ventilation and ventilation, clean and no smell, non-slip, safe ground. Set up squat toilets, separate toilets and separate urinals, toilet cubicles, toilet paper and washing equipment, and deodorant.
6.3.1.15 Ventilation and heating and cooling facilities (not higher than 28 o C in summer and not less than 18 o C in winter).
6.3.2 Visual and audio technical conditions
6.3.2.1 The center width of the two handrails of the audience seat shall not be less than 0.54m, and the clear width shall be not less than 0.46m.
6.3.2.2 The short row method of the audience seat (the number of seats in each row is not more than 22) The row spacing shall be not less than 0.95m, and the long row method spacing shall be not less than 1.00m.
6.3.2.3 The design viewpoint height should be no higher than 1.70m.
6.3.2.4 The closest line of sight should not be less than 0.55 times the width of the maximum effective projection picture.
6.3.2.5 The farthest distance should not be greater than 2.2 times the width of the maximum effective projection screen.
6.3.2.6 The super high value of each line of sight shall be not less than 0.12m.
6.2.2.7 The maximum viewing angle is no more than 40 o.
6.3.2.8 The width of the anamorphic wide screen should be no less than 7m.
6.2.2.9 The brightness of the screen center should be 55 ± 7 cd/m 2 and the difference in brightness between the two projectors should be less than 7 cd/m 2 .
6.3.2.10 The brightness distribution of the curtain should be between 65% and 80%.
6.2.2.11 Screen stray light interference shall not exceed 0.40%
6.3.2.12 The color temperature of the reflected light of the screen shall be 5400 ± 400k, and the color temperature difference between the two projectors shall be less than 100k.
6.2.2.13 Screen stability The lateral sway of the film in the slot shall be less than 0.025 mm. The longitudinal jitter should be less than 0.03mm.
6.3.2.14 The screen field of view should be no less than 56 line pairs/mm. The surrounding field of view should be no less than 48 pairs/mm.
6.3.2.15 The horizontal angle of the projection optical axis shall be no more than 3 o.
6.3.2.16 The vertical deflection angle of the projection optical axis should be no more than 4 o. It should be no more than 6 o.
6.3.2.17 During the screening of the film, there should be no triggering noise.
6.3.2.18 The dynamic noise floor of the auditorium should meet the requirements of the NC35 noise evaluation curve. The multi-room movie must add a digital pink noise test strip for the adjacent cinema (turn on all channels) 95dBC or use B also pink noise sounder total sound level Test conditions for 95dBC.
6.3.2.19 The difference between the maximum and minimum sound pressure distribution of the auditorium sound field should be less than 6dB, and the difference between the maximum value and the average value should be less than 3dB.
6.3.2.20 The reverberation time of the auditorium shall comply with the permissible requirements of the corresponding relationship between the reverberation time and the volume of the auditorium in the Technical Standards for Digital Stereo Cinemas.
6.3.2.21 The frequency characteristics of the reverberation time of the auditorium shall comply with the tolerance requirements specified in the frequency characteristics of the reverberation time in the Technical Standards for Digital Stereo Cinemas.
6.3.2.22 The characteristics of the A-ring and the characteristics of the B-ring shall be in accordance with the electro-acoustic technical characteristics of the auditorium in the Technical Standards for Digital Stereo Cinemas.
6.3.3 Quality of Service Requirements
6.3.3.1 Treat the audience equally and be warm and friendly.
6.3.3.2 Service personnel shall wear uniforms and wear signs; the appearance shall be dignified, generous and clean. Answers, patience and thoughtfulness, advocate smiling service.
6.3.3.3 Behave in a civilized manner, and provide enthusiasm for the elderly, the weak, the sick, and the disabled.
6.3.3.4 Language is civilized and polite, speaking Mandarin.
6.3.3.5 On-time screening, the picture is clear, and the volume is set according to the standard.

6.3.3.6 There should be no error, black and white light, broken sound, and broken light in the reflection; good, missing, not reflected, less reflected, reflected; not damaged.

6.3.3.7 A screening work log (including detailed records of the person responsible, the number of times, time, title, etc.) should be established.

6.3.3.8 Service personnel should have appropriate business knowledge and skills and be proficient in their use.



6.4 four stars

6.4.1 Equipment and facilities

6.4.1.1 There are eye-catching cinema and audience entrance signs and location maps (multi-room cinema map, safe exit, entrance map and seat map), neon lights or modern lighting at night, and moving images to highlight the cinema atmosphere. Various texts and logos shall conform to the public information graphic symbols of national standards.

6.4.1.2 Motor vehicle parking lot that is compatible with this star rating. There is a foyer with a unique style, harmonious color, sufficient light and beautiful environment, and the area should be no less than 0.40m 2 per seat.

6.4.1.3 There are dedicated access spaces for disabled persons to enter and exit the theater, as well as dedicated toilet seats, barrier-free viewing conditions and other services.

6.4.1.4 Ticket office, VIP lounge, audience lounge, sales department, coffee shop, electronic information display system and public telephone with Chinese and English logos. There should be an elevator or escalator in the auditorium above the second floor.

6.4.1.5 There is a ticket office and computer ticketing system with obvious location and suitable for the audience.

6.4.1.6 Non-open ticket office shall be provided with ticketing intercom equipment, one-meter line sign and ticketing activity railing. There are eye-catching display programs that display program listings (including title, length, country, sound system, format, etc.), timetables, and price lists.

6.4.1.7 There are three-dimensional publicity windows or other modern publicity facilities with a publicity area of ​​not less than 30m 2 .

6.4.1.8 The auditorium should be equipped with high-grade, firm, comfortable and soft chairs without any noise during the event. There are safe exit and entrance indicator lights for the number, step, channel lighting and Chinese and English signs that do not interfere with the screen.

6.4.1.9 The auditorium should have obvious temperature indicators, and the vertical and horizontal passages should be carpeted.

6.4.1.10 Equipped with qualified 35mm fixed film projection equipment and sound reproduction equipment. Can display a variety of format formats (including ordinary screen, widescreen, anamorphic widescreen) and analog stereo and two (including two) or more digital stereoscopic film.

6.4.1.11 Equipped with a CD player and other pre-improvement facilities, as well as automatic fade-in and fade-out devices for music and video.

6.4.1.12 Equipped with the necessary test equipment, test strips and repair tools.

6.4.1.13 There is a fixed screen frame. A screen with perforations and no visible seams during projection should be used. Automatically adjusted frame facilities.

6.4.1.14 Toilets should comply with the sanitary facilities required by the current national and local health authorities. There is a bathroom separate from the bathroom, there should be a mirror, hand soap, hot and cold water, hangers and automatic hand dryer; there is a good ventilation and ventilation device, clean and no smell, non-slip, safe ground. Set up squat toilets, separate toilets and separate urinals, toilet cubicles, toilet paper and automatic washing facilities, and deodorant.

6.4.1.15 Central air conditioning and heating (no more than 28 °C in summer and no less than 18 °C in winter).

6.4.2 Visual and audio technical conditions

6.4.2.1 The center-to-center width of the two handrails of the audience seat shall be not less than 0.56m, and the net width shall be not less than 0.48m.

6.4.2.2 The short row method of the audience seat (the number of seats in each row is not more than 22) The row spacing shall be not less than 1.00m, and the long row method spacing shall be not less than 1.05m.

6.4.2.3 The design viewpoint height should not be higher than 1.60m.

6.4.2.4 The closest line of sight should be greater than 0.6 times the width of the effective projection screen.

6.4.2.5 The farthest distance should not be greater than 2.0 times the width of the maximum effective projection screen.

6.4.2.6 The super high value of each line of sight should be greater than 0.12 meters.

6.4.2.7 The maximum elevation angle should not be greater than 40 °.

6.4.2.8 The width of the anamorphic wide screen should be no less than 8m.

6.4.2.9 The brightness of the screen center should be 55 ± 17 cd/m 2 and the difference in brightness between the two projectors should be less than 7 cd/m 2 .

6.4.2.10 The screen brightness distribution should be between 65% and 80%.

6.4.2.11 The stray light interference of the screen shall not exceed 0.30%.

6.4.2.12 The color temperature of the reflected light of the screen shall be 5400 ± 400K, and the color temperature difference between the two projectors shall be less than 70K.

6.4.2.13 Screen stability

The lateral sway of the film in the slot should be less than 0.020mm. The longitudinal jitter should be less than 0.025mm.

6.4.2.14 Screen clarity

The central field of view should be no less than 68 pairs/mm. The surrounding field of view should be no less than 56 pairs/mm.

6.4.2.15 The horizontal angle of the projection optical axis shall be no more than 3 °.

6.4.2.16 The vertical deviation angle of the projection optical axis should not be greater than 4 ° and should not be greater than 6 °.

6.4.2.17 During the screening of the film, there should be no triggering noise.

6.4.2.18 The dynamic noise floor of the auditorium should meet the requirements of the NC30 noise evaluation curve. The multiplex cinema must increase the digital pink noise test strip for adjacent cinemas (turn on all channels) 95dBC or use the B-ring pink noise generator total sound level. Test conditions for 95dBC.

6.4.2.19 The difference between the maximum and minimum sound pressure levels of the audience's sound field distribution should be less than 6dB, and the difference between the maximum value and the average value should be less than 3dB.

6.4.2.20 The reverberation time of the auditorium shall comply with the requirements of the allowable range of the corresponding relationship between the reverberation time and the volume of the auditorium in the Technical Standards for Digital Stereo Cinema.

6.4.2.21 The frequency characteristics of the reverberation time of the auditorium shall comply with the tolerance requirements specified in the frequency characteristics of the reverberation time in the Technical Standards for Digital Stereo Cinemas.

6.4.2.22 The characteristics of the A-ring and the characteristics of the B-ring shall be in accordance with the requirements of the technical characteristics of the auditorium in the "Technical Standards for Digital Stereo Cinemas".

6.4.3 Quality of Service Requirements

6.4.3.1 Treat the audience equally and be warm and friendly.

6.4.3.2 Service personnel should wear uniforms and wear signs. The style is dignified, generous and clean. Answers, patience and thoughtfulness, advocate smiling service.

6.4.3.3. Behave in a civilized manner, and provide enthusiasm for the elderly, the weak, the sick, and the disabled.

6.4.3.4 Language is civilized and polite, speaking Mandarin.

6.4.3.5 On-time screening, the picture is clear, and the volume is set according to the standard.

6.4.3.6 There should be no error, black and white light, broken sound, and broken light in the reflection; good, missing, not reflected, less reflected, reflected; not damaged.

6.4.3.7 A screening work log (including detailed screening records of responsible persons, sessions, time, title, etc.) should be established.

6.4.3.8 Service personnel should have appropriate business knowledge and skills and be proficient in their use.

6.4.3.9 Ticket sellers and related persons have certain English conversational skills.

6.4.3.10 There is a duty manager and a help desk.

6.4.3.11 It has a complete set of management system and service quality assurance system to guarantee the operation of this star.



6.5 five stars

6.5.1 Equipment and facilities

6.5.1.1 There are eye-catching cinema and audience entrance signs and location maps (multi-room cinema map, safe exit, entrance map and seat map), neon lights or modern lighting at night, and moving images to highlight the cinema atmosphere. Various texts and logos shall conform to the public information graphic symbols of national standards.

6.5.1.2 There is a motor vehicle parking lot that is compatible with this star rating. There is a foyer with unique style, harmonious color, sufficient light, beautiful environment and an area of ​​not less than 0.50m 2 per seat.

6.5.1.3 There are dedicated passages for disabled persons to enter and exit the theater, as well as dedicated toilet seats, barrier-free viewing conditions and other services.

6.5.1.4 VIP lounge with Chinese and English logo, audience lounge, sales department, coffee shop, cloakroom, small item storage, electronic information display system, public telephone. There should be an elevator or escalator in the auditorium above the second floor.

6.5.1.5 There is a ticket office and computer ticketing system with obvious location and suitable for the audience.

6.5.1.6 Non-open ticket office should be equipped with ticketing intercom equipment, a rice noodle sign and a ticketing activity railing, with a prominent display to reflect the program list (including title, length, country, sound system, format format, etc.) ), showing the timetable, price list display facilities.

6.5.1.7 There are three-dimensional publicity windows or other modern publicity facilities, and the publicity area should be no less than 40m 2 .

6.5.1.8 The auditorium should be equipped with high-grade, firm, comfortable and soft chairs with no noise during activities. There are safe exit and entrance marking lights for the number, step, channel lighting and Chinese and English signs that do not interfere with the screen.

6.5.1.9 The auditorium should have obvious temperature indication, and the vertical and horizontal passages should be carpeted.

6.5.1.10 Equipped with qualified 35mm fixed film projection equipment and sound reproduction equipment. Can display a variety of format formats (including ordinary screen, widescreen, anamorphic widescreen) and analog stereo and two (including two) or more digital stereo film.

6.5.1.11 equipped with a CD player and other pre-improvement facilities, as well as automatic fade-in and fade-out devices for music and video.

6.5.1.12 Equipped with the necessary test equipment, test strips and repair tools.

6.5.1.13 There is a fixed screen frame. A screen with perforations and no visible seams during projection should be used. Automatically adjusted frame facilities.

6.5.1.14 Toilets should have sanitary facilities that are in accordance with current painters and local health authorities. There is a bathroom separate from the bathroom, there should be a mirror, hand soap, hot and cold water, hangers and automatic hand dryer; there is a good ventilation and ventilation device, clean and no smell, non-slip, safe ground. Set up squat toilets, separate toilets and separate urinals, toilet cubicles, toilet paper and automatic washing facilities, and deodorant.

6.5.1.15 Central air conditioning and heating facilities (not higher than 28 °C during the season and not lower than 18 °C during the winter).

6.5.2 Visual and audio technical conditions

6.5.2.1 The center-to-center width of the two handrails of the audience seat shall be less than 0.56m and the clear width shall be not less than 0.48m.

6.5.2.2 The short row method of the audience seat (more than 22 seats in each row) should be no less than 1.05m, and the long row should be no less than 1.10m.

6.5.2.3 The design viewpoint height should be no higher than 1.50m.

6.5.2.4 The closest line of sight should be greater than 0.6 times the width of the effective projection screen.

6.5.2.5 The farthest distance should not be greater than 1.8 times the width of the maximum effective projection screen.

6.5.2.6 The line of sight ultra high value should be greater than 0.12m.

6.5.2.7 The maximum elevation angle should not be greater than 40 °.

6.5.2.8 The width of the anamorphic wide screen should be no less than 8m.

6.5.2.9 The brightness of the screen center should be 55 ± 7 cd/m 2 and the difference in brightness between the two projectors should be less than 7 cd/m 2 .

6.5.2.10 The screen brightness distribution should be between 65% and 80%.

6.5.2.11 The stray light interference of the screen shall be no more than 0.30%.

6.5.2.12 The color temperature of the reflected light of the screen shall be 5400 ± 400K, and the color temperature difference between the two projectors shall be less than 70K.

6.5.2.13 Screen stability

The lateral sway of the film in the slot should be less than 0.020mm; the longitudinal jitter should be less than 0.025mm.

6.5.2.14 Screen clarity

The central field of view should be no less than 68 pairs/mm. The surrounding field of view should be no less than 56 pairs/mm.

6.5.2.15 The horizontal angle of the projection optical axis should be no more than 3 °.

6.5.2.16 The vertical deflection angle of the projection optical axis should be no more than 4 ° and should not be greater than 6 °.

6.5.2.17 During the screening of the film, there should be no triggering noise.

6.5.2.18 The dynamic noise floor of the auditorium should meet the requirements of the NC30 noise evaluation curve. The multiplex cinema must increase the digital pink noise test strip for adjacent cinemas (turn on full channel) 95dBC or use the B-ring pink noise generator total sound level. Test conditions for 95dBC.

6.5.2.19 The difference between the maximum and minimum sound pressure levels of the audience's sound field distribution should be less than 6dB, and the difference between the maximum value and the average value should be less than 3dB.

6.5.2.20 The reverberation time of the auditorium shall comply with the tolerance range of the corresponding relationship between the reverberation time and the volume of the auditorium in the Technical Standard for Digital Stereo Cinema.

6.5.2.21 The frequency characteristics of the reverberation time of the auditorium shall comply with the tolerance requirements specified in the frequency characteristics of the reverberation time in the Technical Standards for Digital Stereo Cinemas.

6.5.2.22 The characteristics of the A-ring and the characteristics of the B-ring shall be in accordance with the requirements of the technical characteristics of the auditorium in the "Technical Standards for Digital Stereo Cinemas".

6.5.3 Quality of Service Requirements

6.5.3.1 Treat the audience equally and be warm and friendly.

6.5.3.2 Service personnel shall wear uniforms and wear signs. The style is dignified, generous and clean. Answers, patience and thoughtfulness, advocate smiling service.

6.5.3.3 Behave in a civilized manner, and provide enthusiasm for the elderly, the weak, the sick, and the disabled.

6.5.3.4 Language civilization, courtesy, speaking Mandarin.

6.5.3.5 On-time screening, the picture is clear, and the volume is set according to the standard.

6.5.3.6 There should be no error, black and white light, broken sound, and broken light in the reflection; good, missing, not reflected, less reflected, reflected; not damaged.

6.5.3.7 A screening work log (including detailed records of the person responsible, the number of times, time, title, etc.) should be established.

6.5.3.8 Service personnel should have appropriate business knowledge and skills and be proficient in their use.

6.5.3.9 Ticket sellers and related personnel should have certain English conversational skills.

6.5.3.10 There is a duty manager and a help desk.

6.5.3.11 It has a complete set of management system and service quality assurance system to guarantee the operation of this star.

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